摘要
中国边境地区的“国门医院”是政府相关部门指定的医疗机构,不仅为当地居民提供医疗卫生服务,还承担着涉外医疗、传染病联防联控等任务。在国门医院就诊的少数民族和国外病患众多,如何调动自身多语资源、提升语言服务质量,是关涉国家公共卫生安全的重要课题。本文以中老边境4所国门医院为研究场域,通过半结构化访谈、参与者观察等方法,调查中老边境国门医院语言服务的内容和成效。调查发现,国门医院的语言翻译服务需要体现人文关怀,并具备跨文化意识,而中老翻译软件目前还不能取代人工翻译;多语语言景观服务具有文化传播功能和外宣功能;语言公共卫生服务可以提升境内外居民健康素养,推动边境地区睦邻友好。国门医院语言服务可以在经济、文化、睦邻和安全方面产生多维效能,应继续充分发挥自身的多语优势,加大对外医疗合作的力度,提升中国在健康领域的国际影响力。
Abstract
“Guomen Hospitals”, located in China’s border areas, are the medical institutions designated and accredited by relevant Chinese government departments. Guomen hospitals not only provide local residents with healthcare services but also undertake the tasks such as cross-border medical services, joint prevention and control of infectious diseases. Given the significant number of ethnic minority and foreign patients at Guomen hospitals, it is of vital importance to mobilize multilingual resources, enhance the quality of language services, and safeguard the national public health security. This study selected four Guomen hospitals in the China-Laos borderlands as research sites. Drawing on the multiple data types such as semi-structured interviews and participant observations, the study investigates what language services are available at Guomen hospitals and to what extent these language services can help linguistic minorities overcome their communication barriers. There are three types of language services: interpreting and translation services, multilingual landscape services, and multilingual public health services. First of all, this study shows the inadequacy of Mandarin-Lao translation software, which is unlikely to replace human interpreters and translators. Interpreting and translation services at Guomen hospitals highlight the importance of delivering humanistic care and raising cross-cultural awareness. Secondly, multilingual landscape services serve the functions of cultural dissemination and international publicity. Thirdly, multilingual public health services enhance health literacy among Chinese and Lao border residents and foster friendly relations in the China-Laos borderlands. The study relates language services to a wider process of multidimensional effects in economy, culture, good neighborliness, and border security. The study can shed some insights on how to enact multilingual resources, intensify international medical cooperation, and enhance China’s global influence in the healthcare industry.
关键词
国门医院 /
语言少数群体 /
语言服务 /
中老边境 /
健康中国
Key words
Guomen hospital /
linguistic minority /
language service /
China-Laos borderland /
Health China
李 佳, 王蒙娜, 张 洁, 洪 宇, 邓 睿.
中老边境国门医院语言服务实践与思考[J]. 语言战略研究. 2025, 10(4): 25-33 https://doi.org/10.19689/j.cnki.cn10-1361/h.20250403
Li Jia, Wang Mengna, Zhang Jie, Hong Yu and Deng Rui.
The Practice and Reflection of Language Services at Guomen Hospitals in the China-Laos Borderlands[J]. Chinese Journal of Language Policy and Planning. 2025, 10(4): 25-33 https://doi.org/10.19689/j.cnki.cn10-1361/h.20250403
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基金
国家社科基金一般项目“西南陆路边境口岸语言应急服务调查研究”(22BYY064)。